Unable to Save, Edit or Modify Dashboards after Upgrading to UIM 20.1. "Error saving your dashboard"

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Article ID: 195638

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Updated On:

Products

NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

This article provides a solution to an issue faced after upgrading to UIM UMP 20.1 which causes the following error when Modifying, Saving or Editing Dashboards. 

Error Message: "Error saving your dashboard"

Environment

Release : 20.1

Component : UIM - UMP_DASHBOARD

Resolution

NOTE: Create a complete backup of the UMP wasp folder before making any changes or snapshot of the UMP system.

1. Deactivate wasp

2. Rename the \wasp\work folder

3. Rename the \wasp\webapps\dashboard folder

4. Rename the \wasp\webapps\dashboard.war file

5. Rename the wasp\webapps\root

6. Deploy the ump_dashboard 20.1 version from the archive to the ump machine.

7. Activate wasp

8. Clear browser cache from ALL time and retest the scenario.