Many jobs are Waiting in Clarity - Reports and Jobs, processing one at a time (due to Incompatible jobs)

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Article ID: 195613

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

After our upgrade, we find many of our jobs are stuck in Waiting. Only one job at a time is processing

Environment

Release : All Supported Clarity releases

Component : 

Resolution

Go to Administration - Reports and Jobs - and check each of the jobs that are Waiting and Processing at this time.

Make sure not many jobs are set to Incompatible to each other, creating a bottleneck and jobs will be stuck in Waiting until the Incompatible job completes.

We recommend to use default Incompatible jobs and only add them for a very specific reason.