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Jobs go Waiting in Clarity - Incompatible job Processing
Article ID: 195613
Updated On:
Products
Clarity PPM On Premise
Issue/Introduction
We find many of our jobs are stuck in Waiting. Only one job at a time is processing
Why do the jobs go in Waiting? I can see the status of some jobs change from Scheduled to Waiting and back to Schedule. Why?
Environment
Release : All Supported Clarity releases
Component :
Resolution
While a job is in Processing status, any job that is incompatible to this will go in Waiting status.
Go to Administration - Reports and Jobs - and check each of the jobs that are Waiting and Processing at this time.
Make sure not many jobs are set to Incompatible to each other, creating a bottleneck and jobs will be stuck in Waiting until the Incompatible job completes.
We recommend to use default Incompatible jobs and only add them for a very specific reason.
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