ASM monitor is showing error 502 Bad Gateway

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Article ID: 195603

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Updated On:

Products

CA App Synthetic Monitor NIMSOFT CLOUD USER EXPERIENCE MONITOR DX Application Performance Management

Issue/Introduction

We setup new OPMS. We can see the OPMS station in ASM.  We added the OPMS location to one of the monitor, and it is showing following error.   

502 Bad Gateway

Environment

Release : SAAS

Component : APP SYNTHETIC MONITOR ENVIRONMENTAL

Resolution

Suggested to perform following steps which seems to resolved this issue.

First - Check if there is any type of proxy between the OPMS server and URL that monitor is monitoring. It may be related to proxy issue in this environment.

Second - Please take the following steps on OPMS server.
run commend: "monit stop all"
reboot the OPMS server
run commend: "monit start all"

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