UMP logon page HTTP 414 Error

book

Article ID: 195601

calendar_today

Updated On:

Products

NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

UMP Logon page displays an HTTP 414 Error with the message below:

Type Status Report

Description The server is refusing to service the request because the request-target is longer than the server is willing to interpret.

Environment

Release : 9.20

Component : UIM - UMP

Resolution

Apply the steps below on the UMP robot

1. Deactivate the wasp probe

2. Rename the ...wasp/work folder

3. Renamed the ..wasp/webapps/ROOT folder

4. Activate the wasp probe

NOTE: If all is working and you have made changes to the wasp\webapps\ROOT\WEB-INF\classes\portal-ext.properties file you will need to deactivate wasp and copy this back in from the backup of wasp\webapps\ROOT_old\WEB-INF\classes\portal-ext.properties