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Error loading users for account error in UMP

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Article ID: 195578

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Updated On:

Products

NIMSOFT PROBES DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

After upgrade to UIM v20.10 receiving "Error loading users" error when accessing the account maintenance page. "Could not load users for account w/ id: xxx,xxx,error."

Cause

- caching

Environment

Release : 20.1

Component : UIM - UMP_ACCOUNTADMIN

Resolution

- Cleared browser cache.