Change the password of the SOI samuser / admin account

Products

• CA Service Operations Insight (SOI)

Issue/Introduction

 I'm trying to change the password of Our internal SOI admin account  "samadmin" What are the steps to change password?

Environment

Release : 4.2

Component : Service Operations Insight (SOI) Manager

Resolution

Please perform them exactly in the order listed

1) Stop all SOI services
2) Use encrypter.bat file from CA\SOI\Tools\CatalystEncrypt in SOI manager machine and generate new password
3) Use EncryptSAMCreds.bat also from CA\SOI\Tools in SOI manager machine and generate new password
4) Open following files one by one
CA\SOI\apache-activemq\conf\activemq.xml
CA\SOI\EventManagement\resources\eventManagerServerConfig.xml
CA\SOI\resources\Configurations\mtc*.xml
CA\SOI\resources\Configurations\SSA_IFW*.xml
CA\SOI\SamUI\webapps\sam\server-config.xml
CA\SOI\tomcat\lib\eventManagerClientConfig.xml
CA\SOI\tomcat\lib\jmsconnect.properties
CA\SOI\tomcat\registry\topology\physical\node0\sor\restserver.xml
CA\SOI\tomcat\registry\topology\physical\node0\sor\sorapp.xml
CA\SOI\tomcat\registry\topology\physical\node0\sor\ssaserver.xml
CA\SOI\tomcat\registry\topology\physical\node0\sor\wsman.properties
CA\SOI\tomcat\webapps\sam\server-config.xml
CA\SOI\wso2registry\repository\conf\user-mgt.xml


5) Search for text "samadmin" and look for the encrypted password in above files
6) If the encrypted password in the file is "starting" with "AAA", update password, generated in step #2 above
7) If the encrypted password in the file is "not starting" with "AAA", update password, generated in step #3 above
8) Save all the files where password is updated
9) Run registryloader.bat file in CA\SOI\tomcat\registry folder to get the password updated in SOI DB
10) Start SOI services one by one(MQ server and Application server services first)