Capabilities questions on Azure probe "Azure Alerts' feature

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Article ID: 195388

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Updated On:

Products

NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

Example: Azure Probe configured with the Azure Alerts -> Forwarding Azure Alerts.

Questions:

1. When setting alerts in Azure Monitor from New to Ack or Closed, the alarms still get pulled over.  What is the probe looking for to pull or close the alarm on the UIM side? Is it all alarms regardless of the State?

Example of a new alert from Azure Monitor:


 

2. Is there a way to filter the Forwarding Alerts by severity?  If every time I close the alarm that is of lower severity, it just repopulates the next polling period.

3. Is there a way to get the time field from Azure Monitor? The Azure Monitor time field indicates the alarms creation time stamp within Azure.

The Time stamp on the UIM alarm is independent of the time stamp in the Azure Monitor alarm

4. Is it possible to customize the the alarms pulled from Azure Monitor? 

Environment

Release : 3.16+

Component : UIM - AZURE

Resolution

1. When setting alerts in Azure Monitor from New to Ack or Closed, the alarms still get pulled over. What is the probe looking for to pull or close the alarm on the UIM side? Is it all alarms regardless of the State?

Answer: If there is alarm from azure monitor it will flow to UIM with "Forwarding Azure Alerts" property enabled. Alarms needs to be close or acknowledge independently in UIM. All alarms are pulled regardless of the state in UIM.

2. Is there a way to filter the Forwarding Alerts by severity? If every time I close the alarm that is of lower severity, it just repopulates the next polling period.

Answer: No, there is no way to filter according to severity. Filter works on resource groups.

Please refer to the documentation link below:
https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/ca-unified-infrastructure-management-probes/GA/alphabetical-probe-articles/azure-microsoft-azure-monitoring/azure-ac-configuration.html

3. Is there a way to get the time field from Azure Monitor? The Azure Monitor time field indicates the alarms creation time stamp within Azure.

Answer: UIM alarm timestamp is independent of Azure Monitor time field. No there is no way to get the time field of Azure Monitor.

4. Is it possible to customize the the alarms pulled from Azure Monitor? 

Answer: This is not possible.

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