Landscape 0xXXXXXXX is down. Failed to retrieve SRMApplication model. Failed to retrieve SRMApplication model
Article ID: 195386
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Issue/Introduction
Why are the following messages being seen in the catalina.out file on the Spectrum Report Manager server?
Landscape 0xXXXXXXXX is down. Failed to retrieve SRMApplication model.
Jul 07, 2020 21:30:43.393 (SRM/Startup/Container) (SRM_Monitor) - (ERROR) - SRMMonitor: The following event could not be sent to the SRMApplication model:
EventType: 0x5890001
Cause
Report Manager will look for a model handle of the SRMApplication model in the SRM_Model field in the Report Manager registry table. If the model handle is incorrect or we can't reach the server b/c the server is down we will generate the following message:
Landscape 0xXXXXXXXX is down. Failed to retrieve SRMApplication model.
Jul 07, 2020 21:30:43.393 (SRM/Startup/Container) (SRM_Monitor) - (ERROR) - SRMMonitor: The following event could not be sent to the SRMApplication model:
EventType: 0x5890001
Environment
Release : 10.4.1
Component : Spectrum Core / SpectroSERVER
Resolution
Ensure that the value of the SRM_Model is the model handle of the SRMApplication model in decimal and that it's correct and ensure that the SpectroSERVER is running.
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