ConnectedUniverse Import will not complete

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Article ID: 195365

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Updated On:

Products

CA Identity Manager CA Identity Governance CA Identity Portal CA Identity Suite

Issue/Introduction

Running IDS 14.2 + latest CP's. Defined Configuration fields on General tab of ConnectedUniverse definition, and added AD and ACF2v2 connector fields. Set Import Timeout to 12 hrs. All connectors, CAIM plus AD and ACFv2 show completed. Import stuck Sync Permissions Event in main workflow. Attached screen shots show current state.

Environment

Release : 14.2

Component : GovernanceMinder(Role & Compliance Manager)

Resolution

. The universe import was stalled (stuck) at the Sync Permissions stage of the initiated workflow because of the error in the Configuration Users fields.