IDMS: FTP job fails with EZA2589E Connection to Server Interrupted

Products

• CA IDMS
• CA IDMS - Database
• CA IDMS - ADS

Issue/Introduction

/INPUT    DD *
supportftp.broadcom.com 
userid password 
lcd /maint/
bin
cd /0999999/11111111/files_from_broadcom/
ls
get DVD0000000001941.pax.Z (REP
quit
/*

Fails with

EZA1736I cd /0999999/32111203/files_from_broadcom/
EZA1701I >>> CWD /0999999/32111203/files_from_broadcom/
250 "/0999999/32111203/files_from_broadcom/" CWD command successful.

EZA2589E Connection to server interrupted or timed out. Initial IPv6 connection
EZA1721W Server not responding, closing connection.
EZA1701I >>> TYPE I
EZA2590E send error from sendCmd - EDC5113I Bad file descriptor. (errno2=0x11230
EZA1475I Connection with supportftp.broadcom.com terminated

 

Environment

Release : 19.0

Component : CA ADS

Resolution

ADD LOCSITE FWFRIENDLY to the FTP JCL as shown below: 

//INPUT    DD *    
supportftp.broadcom.com   
LOCSITE FWFRIENDLY                        
Binary                                    
cd /0999999/32111203/files_from_broadcom/ 
userid password    
get DVD0000000001941.pax.Z +                         
    /maint/DVD0000000001941.pax.Z (rep          
quit                                                       
/*                                    

Specifying LOCSITE FWFRIENDLY means that the FTP client is firewall-friendly. This means that data connections are set up from the FTP client to the FTP server.

Additional Information

https://techdocs.broadcom.com/content/support/en_us/product-content/recommended-reading/product-related-technical-information/download-methods-and-locations.html

https://www.ibm.com/support/knowledgecenter/SSLTBW_2.4.0/com.ibm.zos.v2r4.halz001/ftpclientfwfriendly.htm