Sysload alerts not received after upgrade

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Article ID: 195342

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Updated On:

Products

CA Automic Sysload

Issue/Introduction

After upgrading to Sysload Monitor  6.0.0 HF2, the alerts are not visible at all.

Cause

This issue is related to Apache.
The Event Adaptor receives the alerts but they can"t be displayed on the page.

Apache upgrade is now restrictive for the alerting.

Environment

Release : 6.0

Component : SYSLOAD

Resolution

What should be done after upgrading toe Sysload Monitor  6.0.0 HF2 :

-> Stop the Monitor services

-> Add in <APACHE_HOME>/conf/httpd.conf : 

HttpProtocolOptions Unsafe LenientMethods Allow0.9  

-> Start the Monitor services