ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

Sysload alerts not received after upgrade

book

Article ID: 195342

calendar_today

Updated On:

Products

CA Automic Sysload

Issue/Introduction

After upgrading to Sysload Monitor  6.0.0 HF2, the alerts are not visible at all.

Cause

This issue is related to Apache.
The Event Adaptor receives the alerts but they can"t be displayed on the page.

Apache upgrade is now restrictive for the alerting.

Environment

Release : 6.0

Component : SYSLOAD

Resolution

What should be done after upgrading toe Sysload Monitor  6.0.0 HF2 :

-> Stop the Monitor services

-> Add in <APACHE_HOME>/conf/httpd.conf : 

HttpProtocolOptions Unsafe LenientMethods Allow0.9  

-> Start the Monitor services