Clarity SaaS is Inaccessible after Latest Patch in GCP

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Article ID: 195268

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

After receiving the maintenance completion notification, Clarity is now inaccessible. When attempting to open Clarity, it remains stuck at a blank page. This does not occur for other environments where the same patch was applied. 

These environments are in GCP.  

Resolution

Please contact Broadcom Support for a resolution.