Spectrum OneClick client very slow opening the Interfaces tab

Products

• CA Spectrum

Issue/Introduction

Spectrum OneClick client very slow opening the Interfaces tab

Cause

The following are two possible root causes:

1. There are hundreds of interfaces in the Interfaces tab

2. Displaying too many columns in the interfaces tab. Specifically, the % Total Utilization, % In Utilization, % Out Utilization columns. When displaying these columns, Spectrum has to read multiple external attributes from the interfaces mib in order to compute these totals.

Environment

Release : 10.4.1 and below

Component : Spectrum OneClick

Resolution

Spectrum 10.4.2 contains significant improvements in the Interface tab performance. However, it could still take time for the Interfaces tab to display information in the % Total Utilization, % In Utilization, % Out Utilization columns when enabled.