"Browse URL" Button for a DataClass Attribute URL doesn't work with Chrome Browser

Products

• IT Management Suite

Issue/Introduction

You noticed that while editing a custom Data Class:

Clicking on "Browse URL" button causes an error:

"Please select the item Reference cell you wish to lookup"

You were using Chrome browser.

Steps to duplicate issue:

1. Create new Editable Data Class and add "URL" type attribute.
2. Associate this Data Class with a resource (computer for example)
3. Right-click computer > edit > add real URL to this Data Class (www.google.com) or any random text and click on Browse URL

 

Environment

ITMS 8.5 RU3, RU4

Cause

Known issue

Resolution

 A fix for this has been added to our ITMS 8.6 Release.

Current workaround:

1. Download the attached "MultiRowDataClassControl.js" file.
2. Replace "MultiRowDataClassControl.js" in "%NS INSTALL DIR%\CMDB\Web\AssetContractCommon\Include\"
   

   Note: After applying "MultiRowDataClassControl.js", you need to clear browsing data and restart Chrome browser to make new .js working.

3. Test if "Browse URL" button works fine.  URL should open in a separate browser dialog.