APMIA fails to install Redhat 6.10 missing GLIBC_2.14 library where R.H. supports only GLIBC

APMIA fails to install Redhat 6.10 missing GLIBC_2.14 library where R.H. supports only GLIBC_2.12

Article Id: 195225

Status: Published

Updated On: 15-07-2020 13:40

Products:

CA Application Performance Management Agent (APM / Wily / Introscope) , CA Application Performance Management (APM / Wily / Introscope) , INTROSCOPE , DX Application Performance Management

Issue/Introduction:

Customer is installing the APMIA. The install fails with a message about missing the GLIBC_2.14 library. Redhat 6.10 only supports up to GLIBC_2.12. So the install fails. Used Sudo to install APMIA 11.1.14. APMIA installed fine on several servers

The ask is for version of APMIA support Redhat 6.10 and GLIBC 2.14

Environment:

APMIA 11.1.14.

Resolution:

Upgrade to APMIA 20.6.0.28 or later. The glibc error is resolved in those releases