Unable to export full DX Dashboard in PDF

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Article ID: 195203

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Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE DX Application Performance Management

Issue/Introduction

Having an issue in DX SaaS, Grafana dashboard in PDF only shows a single page that we see on the screen. The report has multiple pages, but PDF report that's created on the fly OR scheduled, only produces the first page. It's very easy to replicate.

Environment

Current SaaS release

Resolution

This is a known limitation as this feature only takes a snapshot of the screen for generating the PDF. 

This happens only with Table plugin since it has scrollable data and in some cases pagination. 

This is further going to be developed in a future release.



Additional Information

As a workaround, there is a way to generate a CSV file with all the data exported into the file. This can help meet the customer's requirement for now. 


Steps:

Click on Panel title  - > More - > Export to CSV. 


This is a known issue and is documented in https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/dx-saas/SaaS/Self-Service-Dashboards/Troubleshooting-DX-Dashboards.html