Unable to launch SDM URL
Excerpt from pdm_tomcat.log:
Error occurred during initialization of VM
Could not reserve enough space for 1536000KB object heap
Release : 17.1
Component : SERVICE DESK MANAGER
Solution is to reset the tomcat memory:
@NX_JAVA_OPTIONS=-Djava.net.preferIPv4Stack=false -Xms64M -Xmx1500M
# Stop Services.
# Edit the nx value fro Xmx1500M to Xmx1024M
# Start the services.
There is no rca, as the issue may be related to OS/JVM/Tomcat.