DE56355 New UX: User without the API - Access permission is getting API-1029 : Authentication Error after timeout

Article Id: 195126
Status: Published
Updated On: 14-07-2020 16:05
Products:
Clarity PPM On Premise
Issue/Introduction:

STEPS TO REPRODUCE: (Reproducible only on some environments) 

  1. Create a basic user. Do not provide API access. Just give access to Project/Idea View and Timesheet basic rights
  2. Connect to New UX
  3. Let the New UX timeout
  4. Come back and click anywhere
  5. On Login screen reenter credentials

Expected Results: To be able to connect successfully

Actual Results: API-1029 : Authentication Error. If we directly login to the new UX, it is fine.

Workaround: Reload the page to log in, or provide API Access right to the user

 

Cause:

Caused by a stale cookie (DE56355)

Environment:

Release : 15.7.1

Component : CA PPM USERS, GROUPS, OBS ADMINISTRATION

Resolution:

This is DE56355, in review by Engineering

Additional Information:

Able to reproduce even with admin user if the API access is not there. 

API - Access should NOT be required for every user in Modern UX per design