When trying to install CA APM for SSO agent on a Linux policy server, It does not detect the NETE_PS_ROOT variables. I am installing on a policy server, which already has this variable set
I always get the warning as below and it does not allow me to go forward.
CA APM SSO Environment Variables NETE_WA_ROOT/NETE_PS_ROOT not set
PRESS <ENTER> TO ACCEPT THE FOLLOWING (OK):
Error in the installer log.
Execute Script/Batch file: Check if PS or WA is installed
Additional Notes: ERROR - Error while attempting to execute the installation script
Release : 13.2
Component : APM Agents
After reviewing the /tmp directory, it was found that the script to check for the existence of the 2 above properties was not being executed. Set IATEMPDIR to another directory and customer was able to get past this install issue.