After installing fresh DX Netops Spectrum 20.2 / 10.4.2 the SpectroSERVER will not start

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Article ID: 195076

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Updated On:

Products

CA Spectrum CA eHealth

Issue/Introduction

Jul 13 23:41:12 : /opt/CA/spectrum/SS/SpectroSERVER starting
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CA Technologies, A Broadcom Company
One CA Plaza
Islandia, NY  11749 USA
Copyright (c) 2020 CA Technologies, A Broadcom Company
All Rights Reserved

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Unauthorized reproduction or distribution of this software may result in
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682272 AU; 681972 AU; 69132279.1 DE; 0737920 FR;
0737920 GB; 685335 AU; 69132280.5 DE; 0737921 FR;
0737921 GB; 711060 AU; 69608107.5 DE; 0838056 FR;
0838056 GB; 674572 AU; 720061 AU; 700957 AU;
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702607 AU; 715918 AU; 720079 AU.

Subject to DX NetOps Spectrum license agreements enclosed with this software.

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Version 10.4.2.000

Jul 13 23:41:12 : Validating and loading SPECTRUM Intelligence Modules.
Jul 13 23:41:15 : All SPECTRUM Intelligence Modules successfully loaded.


The SpectroSERVER is running version 10.4.2.000 but the database
version is unavailable.

The SpectroSERVER and the database must have the same version
number to be compatible.  Please load a 10.4.2.000 version of
the database.
Jul 13 23:41:15 : /opt/CA/spectrum/SS/SpectroSERVER has successfully shut down.

Cause

The legacy database did not properly load

Environment

Release : 10.4.2

Component : Spectrum Core / SpectroSERVER

Resolution

1. Navigate to $SPECROOT/SS

2. Type:

 

../SS-Tools/SSdbload -il legacy.SSdb

3. Start the SpectroSERVER up