Clarity: Timescale Value doesn't show the data after adding new periods

Article Id: 195062

Status: Published

Updated On: 14-07-2020 06:10

Products:

Clarity PPM On Premise

Issue/Introduction:

Steps to Reproduce

1. Login to Clarity and Navigate to Project --> Team Plan View

2. Configure the Timescale value to display on the portlet as monthly (Example 51 Monthly - Monthly periods are also used for Quarterly periods)

3. Ensure to increase the Time slice extension requesting the script from Broadcom Support

Extended Configuration:

Daily = NUM_PERIODS=42, FROM_DATE_OFFSET=-7

Weekly = NUM_PERIODS=45, FROM_DATE_OFFSET=-4

Monthly = NUM_PERIODS=51, FROM_DATE_OFFSET=-14

4. Create new monthly periods and ensure to run the Time slice Jobs

Actual Result: The new added period doesn't show the data for the additional months even though resources are allocated

Expected Result : The data for the newly added month should show up

Cause:

The reason data did not show up is because there are Jobs like Datamart Extraction needs to be run to populate the new added monthly periods. More information on the Datamart Extraction Job can be found in Knowledge base

Environment:

Release : 15.x

Component : CA PPM TIME MANAGEMENT

Resolution:

1. Run the Datamart with the below Parameters checked