The GhostCastServer won't create *.ghs files even if image file size is bigger than 2.0GB.

Products

• Ghost Solution Suite

Issue/Introduction

The GhostCastServer of GSS3.3 RU4 won't create *.ghs files even if image file size is bigger than 2.0GB.
The *.gho was created but *.ghs was not created.

Normaly Ghost create *.ghs files if image file size is bigger than 2.0GB.
The ghostcast server's imaging process completes without error, however *.ghs files have never been created.
Only xxx.gho(2.0GB) file is created. As a result, image file become incomplete.

For comparison, we took the images from same client machine via ghost cast server of RU3 and RU4.

[Result of GSS3.3 RU3] - expected behavior

[Result of GSS3.3 RU4]

 

Environment

GSS 3.3 RU4

This issue does not happen on the previous GSS 3.3 RU3 version.

Cause

Known Issue. There were some changes done for: ghost32.exe, ghost64.exe, GhostSvr.exe, and GhostSvr64.exe in GSS 3.3 RU4 that caused a conflict with this area of the product.

Resolution

Please upgrade GSS 3.3 version RU4 to version RU5 or newer