Connection Statistics Value - Average shows incorrect values for devices using the Cisco Firewall Connection Statistics Vendor Certification in DX Netops Performance Management

Article Id: 194995

Status: Published

Updated On: 23-07-2020 08:51

Products:

CA Infrastructure Management , CA Performance Management - Usage and Administration , DX NetOps

Issue/Introduction:

Connection Statistics Value - Average shows incorrect values for devices using the Cisco Firewall Connection Statistics Vendor Certification in DX Netops Performance Management.

Cause:

This vendor certification polls cfwConnectionStatValue and returns multiple objects when polled, one of which is the high water mark.

This represents the highest number of connections in use at any one time since system startup.

Environment:

Release : 3.7

Component : IM Reporting / Admin / Configuration

Resolution:

If you need the average value and do not need the high-water mark, you can filter out the high water mark component in the monitoring profile.

Metric Family: Firewall Connection Statistics
Rule: Description Does Not Contain "protoIp-high"

Alternately if you need both, table view can be used at the device level to separate the device components to show the average at the individual component level.

Note that unless filtered as noted above, trend views will still be showing an average of both values.