DODwipe is failing or taking too long to execute

Products

• Ghost Solution Suite

Issue/Introduction

The customer is using "gdisk64.exe" to perform a disk wipe on his laptop before sending it back. However, it keeps failing at 61% or similar percentage.
Also, the process is very slow on some laptops (500GB HDD was wiping with speed 5% per hour).

Steps:

1. Boot to automation
2. then navigate to the ghost folder.
3. And run the command line from the command prompt:
   Gdisk64.exe 1 /diskwipe /dodwipe

 

Environment

GSS 3.3 RU4

Cause

Known issue

Resolution

This issue has been fixed with our GSS 3.3 RU6 and later versions