DODwipe is failing or taking too long to execute

Products

• Ghost Solution Suite

Issue/Introduction

The Ghost Administrator is using "gdisk64.exe" to perform a disk wipe on his laptop before sending it back. However, it keeps failing at 61% or similar percentage. Also, the process is very slow on some laptops (500GB HDD was wiping with speed 5% per hour).

Steps to duplicate:

1. Boot to automation
2. Then navigate to the ghost folder
3. And run the command line from the command prompt: Gdisk64.exe 1 /diskwipe /dodwipe

Environment

GSS 3.3 RU4

Cause

Known issue

Resolution

This issue was fixed in GSS 3.3 RU6 and later versions as documented in Ghost Solution Suite 3.3 RU6 Release Notes