ETC Hours are Lost in the PPM Gantt and MSP

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Article ID: 194979

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

The ETC hours on various task assignments are getting reduced. 

Environment

Release : 15.5

Component : CA PPM Project Management

Resolution

This will occur if the task Loading Pattern is Fixed and actuals get posted for the resource. Once actuals get posted, the Actual Thru date gets updated on the task assignment, and any remaining ETC hours previous to this date will be zeroed out.