Clarity showing UI error upon selecting Idea Type field from create screen
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Article ID: 194960
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Updated On:
Products
Clarity PPM On Premise
Issue/Introduction
On create screen of Idea or Project as soon as you select Idea Type it shows error 500
It works fine if you do it from list view
Environment
Release : 15.8.1
Component : CA PPM INTEGRATIONS & INSTALLATIONS
Resolution
The issue was on the VIP which had a context switch to some non-existent app server. We did resolve it by removing the context switch / route.
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