Clarity showing UI error upon selecting Idea Type field from create screen
Article ID: 194960
Clarity PPM On Premise
On create screen of Idea or Project as soon as you select Idea Type it shows error 500
It works fine if you do it from list view
Release : 15.8.1
Component : CA PPM INTEGRATIONS & INSTALLATIONS
The issue was on the VIP which had a context switch to some non-existent app server. We did resolve it by removing the context switch / route.