User is not able to authorize

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Article ID: 194935

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Updated On:

Products

CA Single Sign On Secure Proxy Server (SiteMinder) CA Single Sign On Agents (SiteMinder) CA Single Sign On Federation (SiteMinder) CA Single Sign On SOA Security Manager (SiteMinder) SITEMINDER

Issue/Introduction

 

We're running a Policy Server and when a user tries to access an
application, the Policy Server doesn't authorize it.

This happens when user is part of a nested group of a group being
attached to the Policy.

If we set the nested group directly to the Policy or you attach the
user directly to the Policy, then the user gets authorized.

How can we solve this ?

 

Cause

 

This is a known issue in Policy Server 12.52SP1 and it's fixed in
Policy Server 12.6 and up.

 

Environment

 

  Policy Server 12.52SP1CR05 on  SunOS 5.10;
     AdminUI 12.52SP1CR01 on  SunOS 5.10;
  Policy Store on CA Directory 14;
  User Store on Active Directory 2008;

 

Resolution

 

Upgrade the Policy Server to the latest version
(12.8SP4) in order to get that issue fixed.