oneview monitor blank page

Article Id: 194932

Status: Published

Updated On: 13-07-2020 09:31

Products:

CA Single Sign On Secure Proxy Server (SiteMinder) , CA Single Sign On Agents (SiteMinder) , CA Single Sign On Federation (SiteMinder) , CA Single Sign On SOA Security Manager (SiteMinder) , SITEMINDER

Issue/Introduction:

We're running an Oneview monitor and when we try to access it, we get
a blank page in the browser when accessing :

http://myhost.mypolicyserver.com:22222/sitemindermonitor/indexPres.jsp

It seems to be working if we configure en-us as our default language
in our Firefox browser.

How can we fix this ?

Cause:

It's a locale configuration problem. You have to change the value of
"$HOME/.i18n" for the user which runs the OneView Monitor Application
Server.

Environment:

Policy Server 12.8SP3 on RedHat 7

Resolution:

Set LANG="en_US.UTF-8" and then restart the Application Server
in which OneView was deployed to solve the issue.