oneview monitor blank page

Products

• CA Single Sign On Secure Proxy Server (SiteMinder)
• CA Single Sign On Agents (SiteMinder)
• CA Single Sign On Federation (SiteMinder)
• CA Single Sign On SOA Security Manager (SiteMinder)
• SITEMINDER

Issue/Introduction

 

We're running an Oneview monitor and when we try to access it, we get
a blank page in the browser when accessing :

  http://myhost.mypolicyserver.com:22222/sitemindermonitor/indexPres.jsp

It seems to be working if we configure en-us as our default language
in our Firefox browser.

How can we fix this ?

 

Cause

 

It's a locale configuration problem.  You have to change the value of
"$HOME/.i18n" for the user which runs the OneView Monitor Application
Server.

 

Environment

 

Policy Server 12.8SP3 on RedHat 7

 

Resolution

 

Set LANG="en_US.UTF-8" and then restart the Application Server
in which OneView was deployed to solve the issue.