oneview monitor blank page

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Article ID: 194932

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Updated On:

Products

CA Single Sign On Secure Proxy Server (SiteMinder) CA Single Sign On Agents (SiteMinder) CA Single Sign On Federation (SiteMinder) CA Single Sign On SOA Security Manager (SiteMinder) SITEMINDER

Issue/Introduction

 

We're running an Oneview monitor and when we try to access it, we get
a blank page in the browser when accessing :

  http://myhost.mypolicyserver.com:22222/sitemindermonitor/indexPres.jsp

It seems to be working if we configure en-us as our default language
in our Firefox browser.

How can we fix this ?

 

Cause

 

It's a locale configuration problem.  You have to change the value of
"$HOME/.i18n" for the user which runs the OneView Monitor Application
Server.

 

Environment

 

Policy Server 12.8SP3 on RedHat 7

 

Resolution

 

Set LANG="en_US.UTF-8" and then restart the Application Server
in which OneView was deployed to solve the issue.