New fixes and component versions in Symantec Endpoint Protection 14.3 MP1

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Article ID: 194921

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Updated On:

Products

Endpoint Protection

Issue/Introduction

This document lists the new fixes and component versions in Symantec Endpoint Protection (SEP) 14.3 MP1. This information supplements the information found in the Release Notes.

  • New Fixes
  • Component versions


Download the full release through the Broadcom Software Download Portal. For details, see Download the latest version of Endpoint Protection.

Resolution

New fixes

 

SEP Linux tray icon appears in the middle of the screen on Ubuntu 18.04

Fix ID: ESCRT-1364

Symptoms: Tray icon for SEP Linux appears in the middle of the screen on some Linux distributions.

Solution: Updated framework to provide updated tray icon support.

SEPM Web Console cannot save installation package files

Fix ID: ESCRT-2918

Symptoms: Save Package function from Web Console does not save the created file.

Solution: Corrected a logic error that caused a file naming issue when attempting the file download from the Web Console.

SEP Mac kernel panic with USB-C LAN adapters

Fix ID: ESCRT-3132

Symptoms: Intermittent kernel panic observed when certain USB-C LAN adapters are used with a universal Apple driver. 

Solution: Updated the SEP Mac agent to avoid the area in macOS responsible for the panic.

SEP Mac kernel panic involving SymXIPS

Fix ID: ESCRT-3014

Symptoms: Kernel panics observed that appear to involve the SymXIPS of the SEP Mac client.

Solution: SEP Mac agent architecture update.

Unable to unlock IronKey USB devices on SEP Mac

Fix ID: ESCRT-3029

Symptoms: On macOS 10.14, IronKey USB devices are unable to successfully unlock.

Solution: SEP Mac agent architecture update.

SEP Linux support for Amazon Linux 2

Fix ID: ESCRT-3583

Symptoms: Auto-Protect kernel modules do not compile on Amazon Linux 2.

Solution: Support added for Amazon Linux 2 kernel version 4.14.

Computer Status logs do not show any entries for clients in groups created after an upgrade of the Symantec Endpoint Protection Manager

Fix ID: ESCRT-3604

Symptoms: Error in scm-server-0.log: “com.sygate.scm.server.task.PackageTaskjava.lang.NullPointerException”.

Solution: Updated PackageTask to address the exception.

SEP Linux is unable to connect to the Symantec Endpoint Protection Manager on RHEL 7.7

Fix ID: ESCRT-3612

Symptoms: SEP Linux clients are unable to connect to the SEPM with RHEL 7.7 on XEN platform.

Solution: Updated BIOS version field to better handle installations on XEN platform.

SEP Linux auto-compile fails on Amazon Linux AMI 2018.03

Fix ID: ESCRT-3632

Symptoms: Unable to successfully auto-compile kernel modules for installation on Amazon Linux AMI 2018.03.

Solution: Updated kernel headers and build script to allow auto-compile to complete.

Bugcheck 133 on a server installation with Microsoft Exchange

Fix ID: ESCRT-3642

Symptoms: Unexpected reboot experienced on Microsoft Exchange server.

Solution: Updated kernel headers and build script to allow auto-compile to complete.

SEP Linux is unable to connect to the Symantec Endpoint Protection Manager

Fix ID: ESCRT-3687

Symptoms: SEP Linux clients with special characters in the BIOS Version field are unable to connect to the Symantec Endpoint Protection Manager.

Solution: Updated BIOS version field to better handle special characters.

Bugcheck 9e on Windows Server 2016

Fix ID: ESCRT-3700

Symptoms: Bugcheck 9e caused by SRTSP64.sys on Windows Server 2016.

Solution: Resolved a rare race condition in Auto-Protect performance monitoring.

SEP Mac scan status does not update

Fix ID: ESCRT-3741

Symptoms: SEP Mac scan status does not update in the client UI, log history, or settings if SymDaemon is restarted while a scan is in progress.

Solution: Corrected an issue that prevented scan jobs from being reset when SymDaemon and SEPPlugin is reloaded.

Symantec Endpoint Protection Manager cannot open the context help menu

Fix ID: ESCRT-3851

Symptoms: Japanese language Symantec Endpoint Protection Manager is unable to open the built-in context help menu.

Solution: Fixed the help pages for Japanese language installations.

SEP Mac kernel panic on macOS 10.13

Fix ID: ESCRT-4009

Symptoms: Kernel panic observed on macOS 10.13.6 with SEP Mac installed.

Solution: Updated exception handling to resolve a crash in SymDaemon.

Symantec Endpoint Protection Manager service hangs after upgrading to 14.3

Fix ID: ESCRT-4087

Symptoms: Intermittent hang observed in Symantec Endpoint Protection Manager after upgrading to 14.3.

Solution: Updated query clean-up procedures to prevent a scenario that can result in a deadlock.

Regsrv32.exe hangs intermittently after upgrading to 14.3 with Application Control enabled

Fix ID: ESCRT-4096

Symptoms: Intermittent hang observed with Regsrv32.exe on Windows 10 when Application Control is enabled.

Solution: Updated Application and Device Control to prevent a scenario that can result in a deadlock.

SEP Mac crash observed when exporting logs from the UI

Fix ID: ESCRT-4122

Symptoms: When exporting logs from the SEP Mac client an error report appears “Symantec Endpoint Protection quit unexpectedly.”

Solution: Resolved an exception when attempting a client log export.

SEPM Web Console limited to 5 concurrent login sessions

Fix ID: ESCRT-4295

Symptoms: When attempting to login to more than 5 concurrent sessions of the SEPM Web Console an error is observed "The maximum number of concurrent clients has been reached." in the logs. 

Solution: Updated the SEPM Web Console to remove the limitation.

SEP Mac kernel panic on macOS 10.14

Fix ID: ESCRT-4306

Symptoms: Kernel panic observed on macOS 10.14.6 with SEP Mac installed.

Solution: SEP Mac agent architecture update.

 

Component versions

The build number for this release is 14.3.1148.0100. 

Red text indicates components that have updated for this release.

Component

DLL File

DLL Version

SYS File

SYS Version

AutoProtect

srtsp64.dll

15.8.1.8

srtsp64.sys

15.8.1.7

BASH Defs

BHEngine.dll

Seq#= 20190927.005

12.0.2.10

BHDrvx64.sys

12.0.2.10

BASH Framework

BHClient.dll

12.0.2.10

N/A

-

CC

ccLib.dll

17.2.5.4

ccSetx64.sys

17.2.4.22

CIDS Defs

IDSxpx86.dll

Seq#= 20191114.063

17.2.3.29

IDSviA64.sys

17.2.3.29

CIDS Framework

IDSAux.dll

17.2.1.25

N/A

-

CP3

version.txt

2.9.0.144

N/A

-

CX

cx_lib.dll

3.2.0.93

N/A

-

ConMan

version.txt

3.2.3.40

N/A

-

D2D

version.txt

1.2.1.5

N/A

-

D2D_Latest

version.txt

1.5.0.51

N/A

-

DecABI

dec_abi.dll

2.3.5.10

N/A

-

DefUtils

DefUtDCD.dll

5.3.0.20

N/A

-

DuLuCallback

DuLuCbk.dll

1.13.0.86

N/A

-

DuLuxCallback

duluxcallback.dll

2.15.0.7

N/A

-

ERASER

cceraser.dll

119.1.0.93

eraser64.sys

119.1.0.89

IRON

Iron.dll

9.1.0.27

Ironx64.sys

9.1.0.23

LUX

Lux.dll

2.15.0.19

   

LiveUpdate

LUEng.dll

2.7.0.72

N/A

-

MicroDefs

patch25d.dll

6.1.1.4

N/A

-

SDS Engine

sds_engine_x86.dll

Seq#= 20200115.004

1.11.0.192

N/A

-

SIS

SIS.dll

14.3.151.0

N/A

-

STIC Defs

stic.dll

Seq#= 20190703.137

3.2.0.113

N/A

-

SymDS

DSCli.dll

6.5.0.70

N/A

-

SymEFA

EFACli64.dll

7.3.4.7

SymEFASI64.sys

7.3.3.38

SymELAM

ELAMCli.dll

2.4.0.85

SymELAM.sys

2.4.0.33

SymEvent

Sevntx64.exe

14.0.7.107

SymEvent.sys

14.0.7.104

SymNetDrv

SNDSvc.dll

17.0.4.3

symnets.sys

17.0.4.3

SymScan

ccScanW.dll

16.1.1.3

N/A

-

SymVT

version.txt

10.2.1.10

N/A

-

TCSAPI

version.txt

1.6.0.25

N/A

-

Titanium

titanium.dll

2.6.0.77

N/A

-

WLU (Symantec Endpoint Protection Manager)

LuComServerRes.dll

3.3.203.41

N/A

-