After Upgrading to 20.2 CAPC Shows No Navigation Bar / Data

Article Id: 194854

Status: Published

Updated On: 10-07-2020 06:23

Products:

CA Infrastructure Management , CA Performance Management - Usage and Administration , DX NetOps

Issue/Introduction:

After Upgrading to 20.2 CAPC Shows No Navigation Bar

navigation bar missing

no drop down menus

Environment:

Release : 20.2

Component : CA Performance Center

Resolution:

In this case a mySql database was loaded from a prior version. During upgrades there may be database updates and conversions you cannot load a mySql database from a different version of CAPC.

Versions of CAPC must be the same to move a database between installations.