TDM: Reservation Drill in on Reservations is not working attaching logs 4.9.53

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Article ID: 194852

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Updated On:

Products

CA Test Data Manager (Data Finder / Grid Tools)

Issue/Introduction

 

Find and Reserve seeing reservations have to rely on email, and they should be able to see their data.

From Find & Reserve, choose a reservation and no data displays.

Cause

 

New code fix.

Environment

Release : 4.9

Component : CA Test Data Manager - TDM Web Portal

Resolution

Open a support case and ask for patch TDMWeb-4.9.69.0.zip or later since all patches are cumulative.

Defect DE469169.

Additional Information

 

It will take at least 10 minutes (and probably longer) after the patch restarts services to fix the reservations. So if you check your reservations immediately after the restart they will be still inaccessible - in that case they should simply wait awhile.