Create Baseline (project) has disappeared from the Task Action Menu after another action was added to the Task Menu

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Article ID: 194815

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

The "Create Baseline" (project Baseline) has disappeared from the Task (list) Action menu after a new Task Action item was added to the Task (List) Action view.

How do we get it back there again?


Steps to Reproduce

  1. Log into to Clarity PPM
  2. Go to Administration / Objects / Task
  3. Go to Views tab
  4. In Task List --> click on Actions Menu
  5. Click on General
  6. Add a new Action : for example, New Department
  7. Save and return
  8. Go to Home/Projects
  9. Open a project
  10. Click on Tasks tab
  11. Hover mouse over Actions (top right)

Expected Results: The Actions menu includes items Copy Task from Template, Create Baseline, Update Cost Total and New Department

Actual Results: The Actions menu no longer contains item Create Baseline .

Cause

This is similar to defect DE51849.

Environment

Release : 15.4.1, 15.5, 15.5.1, 15.6, 15.6.1, 15.7, 15.7.1, 15.8, 15.8.1

Component : CA PPM SAAS APPLICATION

Resolution

To workaround the problem do the following:

Go to Administration, Objects.

- Locate and open the Task Object.

- Click on the Views tab.

- Click the Restore Defaults button. NOTE: This will add the missing actions back to the menu.

- Click on [Actions Menu] for the Task List view.

- Click New and create a new menu.

- Add your new action to this menu.