OWB Auto-Scheduling generates error - com.niku.cse.exception.SEErrorObjectException

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Article ID: 19480

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL Clarity PPM SaaS - Application Clarity PPM On Premise

Issue/Introduction

Description:

When we attempt to use Auto-Scheduling within Open Workbench (OWB), we see a cryptic error message and it does not provide information for resolving the problem. What does this message indicate and how can we resolve the error?

Steps to Reproduce:

  1. Create an Equipment Resource - do not change the Availability field - by default the field is blank
  2. Go to the Calendar for this new resource and mark October 12 - 16 as non-working days
  3. Create a new Labor Resource - do not change the Availability field - by default, typically this value is 8 hours
  4. Create a new project and add both the Equipment Resource and the Labor Resource as Team Staff Members
  5. Create three tasks on this project - all with the same date range October 5 - 9, 2015
  6. Create 'finish-start' dependencies between the 3 tasks so that each task does not start until the last one has finished
  7. Assign the Labor Resource to Task #1 and Task #3 with ETC greater than zero
  8. Assign the Equipment Resource to Task #2 with ETC greater than zero
  9. Open the project in OWB (Read-Write), then click 'Auto-Schedule'

Expected Result: The error message should display a message that can be understood by the end user to take appropriate action. It should say something like 'One or more resources are not available for scheduling; check Resource Availability values'.

Actual Result: The following error message appears in a popup dialog window npWbench 'com.niku.cse.exception.SEErrorObjectException'.

Cause:

Caused by CLRT-73637

The error message is not descriptive, but serves its purpose to indicate an error occurs and does not impact the functionality of the application.  

Resolution:

The development team has reviewed this issue and has determined not to make a change to the error message at this time.

Although the message is not descriptive, it indicates that 'One or more resources are not available for scheduling; check Resource Availability values'.

Check all resources have a non-zero availability. In this scenario, the Equipment Resource did not have a non-zero Availability value although the resource had calendar exceptions and ETC assignments.

 

Environment

Release: ESPCLA99000-14.2-Clarity-Extended Support Plus
Component:
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