Is it possible to configure Service Point to have more than five (5) Default Areas?

Products

• CA Service Management - Service Desk Manager
• CA Service Desk Manager

Issue/Introduction

Administration->xFlow Interface->ServicePoint->Default Areas.  

Getting "Please assign only 5 areas".  The interest here is to assign additional entries past the 5 entries.

Environment

Service Desk Manager 17.2 and higher

xFlow/Service Point

All Supported Operating Systems

Resolution

Out of the box, the Sevice Point Default Areas (Administration->xFlow Interface->ServicePoint->Default Areas) is limited to five (5).

Currently, there is no mechanism to increase this limit.

Additional Information

Documentation:  Define the Default Categories