FEATURE REQUEST: Allow Symantec Encryption Management Server to decrypt with one key


Article ID: 194752


Updated On:


Encryption Management Server


The Symantec Encryption Management Server (SEMS) includes the ability to create mail rules to encrypt to specific keys, rather than having to search for a specific key.  Doing so could be useful if it is necessary to encrypt to a specific key under certain circumstances.  It may be that the recipient domain requests a single key be used whenever sending encrypted emails to their domain, and using these mail rules makes this possible. 

The SEMS does not support decrypting incoming encrypted mails to a single domain key for the SEMS managed domain. The SEMS does not include a single key for the entire domain for encryption and decryption.


A Feature Request has been submitted for the ability to decrypt emails with one key for all users.

Symantec Enterprise Division is committed to product quality and satisfied customers. Technical Support filed a Feature Request to add the functionality listed above. This Feature Request is currently being considered by Symantec Enterprise Division to be addressed in a forthcoming version of the product.    

There is no guaranteed date for this request from the Encryption Product Management team, or the Encryption Engineering team at this time. Please be sure to refer back to this article periodically as any changes to the status of the request will be reflected here. You can also subscribe to this article to receive notification when it is updated.

To have your organization added to the list of companies that desire this Feature Request, please contact technical support.

Additional Information

Etrack: 4269047