Gantt view not printing images

book

Article ID: 194728

calendar_today

Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

Images from Gannt charts not showing up on print view.

 

Steps to replicate:

Open Clarity PPM project with Firefox 

Open project in Gannt chart and click on the printable view


Click on the print button from the firefox menu


The Gannt print view does not show images

Cause

This not generally an issue with the PPM clarity code and more to do with Firefox print options. 

Environment

Release : 15.8.1 and all supported releases

Component : CLARITY PPM SAAS APPLICATION

Resolution

From the page setup option in firefox click "Print Background (colors & images)

Print view from Gannt should show the dependency and schedule images. 

Attachments