Advanced Reporting/Jaspersoft performance has slowed down

Article Id: 194702

Status: Published

Updated On: 08-07-2020 20:22

Products:

Clarity PPM SaaS , Clarity PPM On Premise

Issue/Introduction:

Over the past several weeks we have been experiencing very sluggish performance when running/generating reports.
This is a general performance issue observed in multiple areas of Reporting

Environment:

Release : All Supported Releases

Component : CA PPM SAAS JASPERSOFT

Resolution:

If none of the causes in the following KB appear to apply, check for any environmental issues, including high CPU on the Jaspersoft servers
- KB: 194700 - Advanced Reporting: Known KBs related to slow performance
SaaS customers: please contact Broadcom support for review for any additional steps that can help with slow performance

Additional Information: