Advanced Reporting/Jaspersoft performance has slowed down
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Article ID: 194702
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Updated On:
Products
Clarity PPM SaaS
Clarity PPM On Premise
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Issue/Introduction
Over the past several weeks we have been experiencing very sluggish performance when running/generating reports.
This is a general performance issue observed in multiple areas of Reporting
Environment
Release : All Supported Releases
Component : CA PPM SAAS JASPERSOFT
Resolution
If none of the causes in the following KB appear to apply, check for any environmental issues, including high CPU on the Jaspersoft servers
KB:
194700
- Advanced Reporting: Known KBs related to slow performance
SaaS customers: please contact Broadcom support for review for any additional steps that can help with slow performance
Additional Information
KB:
194700
- Advanced Reporting: Known KBs related to slow performance
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