Unable to use special characters in a username in UMP

Article Id: 194699

Status: Published

Updated On: 08-07-2020 15:52

Products:

DX Infrastructure Management , NIMSOFT PROBES , DX Infrastructure Management

Issue/Introduction:

I wanted to change my UMP login username, then I got the error "please enter a valid screen name". I wonder if there is restriction for UMP username?

Environment:

Release : 9.2.0

Component : UIM - UMP

Resolution:

You cannot set an account with special characters in the name, and also per the information here it is recommended that you set the name all in lowercase characters:

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/unified-infrastructure-management/20-1/troubleshooting/troubleshooting-ump.html#concept.dita_226830f4718ae785aeabf4136c2ffa7c2d0b950d_UserNames