Cannot Launch Introscope Workstation 10.7

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Article ID: 194692

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Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE DX Application Performance Management

Issue/Introduction

Cannot Launch Introscope Workstation 10.7 after install 
No logs are generated at all , 


FYI-----------------LAX parm..

#   LAX.NL.JAVA.OPTION.ADDITIONAL
#   -----------------------------
#   place any optional Java arguments (such as heap size) here 

lax.nl.java.option.additional=-client -Xms1024m -Xmx4096m -Dsun.java2d.noddraw=true

 

Seeing the "Could not create the Java virtual machine" error.

Environment

Release : 10.7.0

Component : APM Agents

Resolution

Issue due to low heap. Increase -Xms value:

lax.nl.java.option.additional=-client -Xms1024m -Xmx4096m -Dsun.java2d.noddraw=true

Additional Information

Don't forget to add the logfile value to your log4j setting.  Else you won't get a log!!!