OBS filtering on Custom Object is not working

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Article ID: 194632

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

Users are unable to filter for an OBS unit on Custom Objects in the Classic UX. 

Steps to Reproduce:

1. Login to Clarity as Administrator 
2. Create a customer master object (example: Suman Custom Object) and enable to have it API enabled 
3. Either create an OBS or use an existing OBS and associate the object created (example: Test Custom Object)
4. Once the OBS association is done, you can enable the API Attribute in order to see even in Modern UX 
5. Go to the Custom object Menu from classic UI and create couple of instance for the object created i.e. and update the OBS unit 
6. Configure the Custom Object List Page to add OBS Unit in filter and list section
7. On the filter section select an OBS Unit and filter

Expected Results: The list page should fetch the result based on the OBS UNIT match 

Actual Results: The list page doesn't show any records even when filter value matches 

Cause

This is a defect DE56197 

Environment

Release : 15.8.1

Component : CA PPM STUDIO

Resolution

DE56197 has been fixed in 15.9 and also 15.8.1 Patch 1 and higher. 

Workaround: Navigate to the Modern UX and filter on the OBS unit and it shows the correct value.