Can we use Single DVD to integrate Jasper with both Spectrum and Servicedesk Products
Release:17.0 and higher
Component: Service Desk Manager.
There is NO common DVD Installer of Jasper, to integrate it with 2 different products like Service Desk and Spectrum.
You can't use Spectrum Jasper DVD and try to integrate Jasper with SDM and vice-versa. It fails.
Each product has it's own installer and Integration steps.