A User With Instance Rights for Approve/Edit Time May Not See All Timesheets in the New UX Timesheet Grid

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Article ID: 194624

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

A user with instance rights to approve and enter time for resources will not see the corresponding timesheets in the New UX Timesheet grid view unless the timesheets have been accessed at least once.

Steps to Reproduce:

1* Create a new user that only has the following rights:
* Global
** Timesheets - Navigate

* Instance
** Resource - Approve Time
** Resource - Enter Time
(add some instances, like 10 different resources)

2* Log in with this user to the New UX Timesheets
3* Go to the Review and Approve tab, and select any period (ideally a period in the future where timesheets have not been created)
4* 10 timesheets will be displayed as "Open".
5* Go to Timesheets grid tab.
6* Filter by the same period, and status = Open.
Expected Results: 10 timesheets are displayed.
Actual Results: 0 timesheets are displayed.

7* Go to Review and Approve tab, and click on any of the 10 timesheets, the timesheet flyover will be displayed.
8* Go to the Timesheets grid tab - use same filter
Expected Results: 10 timesheets are displayed.
Actual Results: 1 timesheet is displayed (the one that has been accessed).

When logged as an user with all rights, 10 timesheets are displayed.

Cause

This issue has been reported to Engineering as DE56189.

Environment

This issue has been reported in Clarity 15.8.

Resolution

This issue is fixed in Clarity 15.8.1 Patch #2 and Clarity 15.9.