CA PAM Client - 7zr.exe

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Article ID: 194615

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Updated On:

Products

CA Privileged Access Manager (PAM) CA Privileged Access Manager - Cloakware Password Authority (PA) PAM SAFENET LUNA HSM CA Privileged Access Manager - Server Control (PAMSC)

Issue/Introduction

While login into the CA PAM Client attached error of 7zr.exe is appearing. Have installed the CA PAM client on C:\Users path but still getting the error. Stopped by Avacto software and McAfee Anti Virus is on the desktop.

The same happens when installing CA PAM Client to the default location selected by Installawywhere.

Cause

"All the Chromium binaries on Windows 32- and 64-bit are now signed with a valid TeamDev signature. Signature of the internal 7zip executables used to extract Chromium binaries on Windows is updated."

Google search on "jxbrowser 7zip" brings up links like https://jxbrowser-support.teamdev.com/release-notes/2019/v7-2.html, where you can read "Signature of the internal 7zip executables used to extract Chromium binaries on Windows is updated."

Environment

Release: 3.4

Component : PRIVILEGED ACCESS MANAGEMENT

Resolution

This file does not harm any of the operations of CA PAM client but is in fact required by JxBrowser which is internally used by CA PAM to establish a connection to the external LDAP. This file appears once after the launch of CA PAM client and then self destructs itself.

You can also open the jxbrowser-win32*.jar file in the lib folder with WinZip or 7zip or whatever, and find the 7zr.exe file itself.

To fix this problem, in the AntiVirus application, whitelist this file name, so that CA PAM Client can be launched properly.

Additional Information

There may be different kinds of blocks being performed by different AntiVirus applications and the blocking of this file may result in login failure to CA PAM.

 

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