When adding a Tidal scheduler to AAI using TLS 1.2 I am getting the error "Encryption is required to connect to this server but the client library does not support encryption"

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Article ID: 194562

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Updated On:

Products

Automic Automation Intelligence

Issue/Introduction

When adding a Tidal Scheduler, which is using a SQL Server database, to AAI using TLS 1.2 I am getting the error "Encryption is required to connect to this server but the client library does not support encryption" on the database side.

Encryption is required to connect to this server but the client library does not support encryption; the connection has been closed. Please upgrade your client library

Environment

Release : 6.0.1

Component : AUTOMIC AUTOMATION INTELLIGENCE ENGINE

Resolution

1. You must be on at least Automic Automation Intelligence 6.0.1.


2. When adding the Tidal Scheduler use the Advanced->Custom connection string

I heard from development on this issue and it sounds like they may have already talked to you on this, but they were able to get AAI 6.0.1 to connect to Tidal using TLS 1.2 by adding the ssl=request to the JDBC "Custom Connection String" like in the example below:

jdbc:jtds:sqlserver://<servername>:<port>/<database name>;ssl=request

Additional Information

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/intelligent-automation/automic-automation-intelligence/6-0-0/Minor_Release_Notes_1/release-notes-6_0_1/enhancements-6_0_1.html

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