Kernel ver 3.10.0-1101.el7.x86_64

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Article ID: 194502

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Updated On:

Products

CA Virtual Privilege Manager CA Privileged Identity Management Endpoint (PIM)

Issue/Introduction

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OS : Red Hat Enterprise Linux Server release 7.2

Kernel ver : 3.10.0-1101.el7.x86_64

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Our client company is using the above version of OS.

 

Since there is no such kernel version in the official matrix, we have established the same environment as the customer in the above version and installed the latest version of PIM CP3.

As a result of the test, the PIM was operated normally and the function was operated normally.

 

Since the internal test results were normal, is it okay to install it in the client company?

And will you support us if there is an issue occur in the future?

 

Please give me a definite answer to two questions.

 

Environment

Release : 12.8

Component : CA ControlMinder

Resolution

Since the internal test results were normal, is it okay to install it in the client company?"

It is okay to install it at the client company.

"And will you support us if there is an issue occur in the future?"

Yes, as per the support policy:

https://techdocs.broadcom.com/us/product-content/status/supported-platforms/ca-privileged-identity-manager-endpoint-platform-classification-and-sla-guidelines.html