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Article ID: 194492
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Updated On:
Products
CA Single Sign On Secure Proxy Server (SiteMinder)
CA Single Sign On Agents (SiteMinder)
CA Single Sign On Federation (SiteMinder)
CA Single Sign On SOA Security Manager (SiteMinder)
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Issue/Introduction
Access gateway proxy UI fails to load
Environment
Release : 12.8
Component : SiteMinder Federation(Federation Manager)
Resolution
There are several of the following messages in the webagent log: [1772/3708][Tue Jun 16 2020 07:43:58][CSmHttpPlugin.cpp:817][ERROR][sm-HTTPAgent-00090] URL contains BadCssChars. Exiting with HTTP 403 forbidden error '00-0002'. We can see the following earlier in the log which shows what badcsschars is set to: [1772/2772][Tue Jun 16 2020 07:39:43] badcsschars=<,>,',;,),(,&,+,%00 Note that '&' is set as a badcsschar, but there are also & characters in the URL as per the screenshot. I cannot see all the URL so there may also be other characters causing a problem. For your reverence, see the following on the BadCSSChars ACO parameter: https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/layer7-identity-and-access-management/single-sign-on/12-8/configuring/web-agent-configuration/user-protection/help-prevent-attacks.html#concept.dita_a4f1c9b394b5b45650256db5105c5886a242345b_ProtectWebSitesAgainstCrossSiteScripting https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/layer7-identity-and-access-management/single-sign-on/12-8/configuring/web-agent-configuration/user-protection/help-prevent-attacks.html#concept.dita_a4f1c9b394b5b45650256db5105c5886a242345b_OverridetheDefaultCSSCharacterSet To solve this, you need to make sure all the characters that are valid for the URLs you use are not listed in BadCSSChars.