unable to connect Infrastructure Manager to a hub.

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Article ID: 194487

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Products

NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

we have a test server setup for upgrade testing. Once I open the IM on the test server it still points to the Prod domain,

Why won't it find the hub when I put in the IP of the test server?

Cause

UIM was never installed. Server was just a robot. IM requires a hub to connect.

Environment

Release : 9.2.0

Component : UIM - INFRASTRUCTURE MANAGER

Resolution

found UIM was not installed. Customer will install 9.02 then upgrade to 9.2, then test the upgrade to 20.1 which will simulate the upgrade of their production system