snmpcollector "Query Discovery Server" fails when Device Services -> Device Service Filter is used

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)
• CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)
• CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

snmpcollector "Query Discovery Server" option fails when Device Services -> Device Service Filter is enabled.

The same message is seen when devices are imported via the snmpcollector "load_from_discovery_serv" callback

Pop up/snmpcollector.log error

Wrong version of discovery_server probe at /WV1ITUIMAP01_domain/WV1ITUIMAP01_hub/WV1ITUIMAP01/discovery_server., version 20.10, Reason: This version of discovery server does not support filtering by Device Services. Please remove all services in this filter or upgrade the discovery_server probe to version 8.5 or greater.

Click Reload to refresh configuration.

Environment

• Release: 20.1, 20.3
• Component : UIM - SNMPCOLLECTOR 4.x

Cause

This a defect in snmpcollector 4.03+

Resolution

Deploy snmpcollector 4.04T3 build. Check if  an old filter is still loaded in SNMPC which could also cause the error. Remove the old filter to get rid of the error.