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Error on removing User Directory


Article ID: 194427


Updated On:


CA Single Sign On Secure Proxy Server (SiteMinder) CA Single Sign On Agents (SiteMinder) CA Single Sign On Federation (SiteMinder) CA Single Sign On SOA Security Manager (SiteMinder) SITEMINDER



We're running an AdminUI and when we try to delete the User Directory
"My Corporate Active Directory", then the AdminUI doesn't delete it
and it reports in the browser error :

  Failed to execute DeleteUserDirectoryEvent. ERROR MESSAGE:
  SmApiWrappedException:Cannot delete a related
  record. (CA.SM::[email protected]
  (My Corporate Active Directory):
  CA.FED::[email protected]

How can we fix that ?




This warning is to prevent you to corrupt the Federation Partnership
data which, if it still run without an avaiable User Directory
configuration, the result of the transaction will fail.




AdminUI 12.8SP3 on RedHat 7




As such, you need to de-sactivate the Partnership and remove the User
Directory, and activate back the Partnership.

Unfortunately, it seems there's no other way to do it and you'll need
to plan a down time and do the operation during low traffic affluence.